Traveler Information : State Farm Safety Patrol
State Farm Safety Patrol

Providing assistance 365 days a year!

Emergency Road Service: Dial *FHP (*347) or use the Motorist Aid Call Boxes.

State Farm Insurance and Florida’s Turnpike have a partnership to promote highway safety.  The result of this partnership is the State Farm Safety Patrol provides free roadway assistance and services to motorists along Florida's Turnpike and the Sawgrass Expressway. Each safety patrol driver has completed Automated External Defibrillator training and is certified in CPR and first aid.

State Farm Safety Patrol benefits

The State Farm Safety Patrol helps:

• Reduce accident rates
• Minimize the duration time of incidents
• Assist disabled drivers
• Remove road debris

State Farm Safety Patrol FAQs

What does the State Farm Safety Patrol do?
State Farm Safety Patrol vehicles travel Florida's Turnpike looking for stranded motorists, debris on the road, traffic accidents or other incidents. The State Farm Safety Patrol assists drivers and ultimately keeps traffic moving.

How much does this service cost motorists?
There is no charge for the service.

What services are available?
Some of the services offered are tire changes, cell phone calls for car service, gas and water refills, and jump-starts.

What are the hours of operations?
State Farm Safety Patrol vehicles run 24/7 in the Orlando and Miami, Ft. Lauderdale and West Palm Beach areas; noon to 8 p.m., seven days a week from milepost 116 to milepost 249; and north of Orlando 6 a.m. to 8 p.m., Monday to Friday and noon to 8 p.m. on Saturday and Sunday.

Can I call them if I need help when I am stranded?
During operating hours, State Farm Safety Patrol drivers should be able to locate you within 15 to 30 minutes unless they are detained because of an emergency. If you have a cell phone, you can dial *-F-H-P for assistance. If you are stranded on the highway, move your vehicle to a safe location, stay inside your vehicle and wait for help to arrive.

What areas are covered by the Safety Patrol?
State Farm Safety Patrol vehicles patrol the Mainline from the Golden Glades Toll Plaza to the intersection of Florida's Turnpike and I-75 in Wildwood, as well as the Sawgrass Expressway and the Homestead Extension.

I would like to become a Safety Patrol driver. Where can I pick up an application ?
Applications can be picked up at any of the Turnpike service plaza Shell gas stations.

Emergency Road Service: Dial *FHP (*347) or use the Motorist Aid Call Boxes.

Contact Information
FLORIDA'S TURNPIKE
Project Manager: Jim Hilbert
Telephone: (407) 264-3312

Contractor: Florida Turnpike Services, LLC
Contact: Herbie Bush, Safety Patrol Operations Manager
Telephone: (800) 927-7718

FLORIDA'S TURNPIKE SERVICE AREA

Florida's Turnpike (including the Homestead Extension) from Mile Post 0 to Mile Post 309 and the Sawgrass Expressway:

Hours of Operation:

Mainline

• MP 0 – MP 116 (Miami to West Palm Beach) - 24/7
• MP 116 – MP 249 (West Palm Beach to Kissimmee) – noon to 8 p.m., Sunday-Saturday
• MP 249 - 272 (Orlando to Clermont) - 24/7
• MP 272 – 308 (North of Orlando) - 6 a.m. to 8 p.m., Monday-Friday and noon to 8 p.m., Saturday-Sunday

Sawgrass Expressway - 24/7

SR 417, SR 429 and SR 528 (Beachline Expressway): 6 a.m. to 8 p.m., Sunday-Saturday

Veterans Expressway:6 a.m. to 10 a.m. and 4 p.m. to 8 p.m., Monday-Friday

Hours of Operation: Monday - Friday, 6 a.m. to 10 a.m. and 4 p.m. to 8 p.m.

About State Farm Insurance
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