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State Farm Safety Patrol


Providing assistance 365 days a year!

Emergency Road Service: Dial *347 or use the Motorist Aid Call Boxes.

State Farm Insurance and Florida’s Turnpike have a partnership to promote highway safety.  The result of this partnership is the State Farm Safety Patrol provides free roadway assistance and services to motorists along Florida's Turnpike and the Sawgrass Expressway. Each safety patrol driver has completed Automated External Defibrillator training and is certified in CPR and first aid.

State Farm Safety Patrol benefits

The State Farm Safety Patrol helps:

  • Reduce accident rates
  • Minimize the duration time of incidents
  • Assist disabled drivers
  • Remove road debris

 

Have you been helped by the State Farm Safety Patrol? Click here to tell us your story.

Twelve Safety Patrol vehicles patrol Florida's Turnpike's Mainline from the Golden Glades Toll Plaza to the intersection of Florida's Turnpike and I-75 in Wildwood, Fla., as well as the Sawgrass Expressway and the Homestead Extension. These vehicles are equipped, at a minimum, with the following:

  • Cell Phones
  • First Aid Kits
  • Automated External Defibrillator (AED) 
  • Two-Ton Jacks
  • Fire Extinguishers
  • Flashing Arrow Board
  • Five Gallons of Sand
  • Public Address System
  • Air Compressor
  • Reflective Cones
  • Booster Cables
  • Wood Blocks
  • Auto Fluids
  • Flares
  • Radiator Water

 

State Farm Safety Patrol FAQs

What does the State Farm Safety Patrol do?
State Farm Safety Patrol vehicles travel Florida's Turnpike looking for stranded motorists, debris on the road, traffic accidents or other incidents. The State Farm Safety Patrol assists drivers and ultimately keeps traffic moving.

How much does this service cost motorists?
There is no charge for the service.

What services are available?
Some of the services offered are tire changes, cell phone calls for car service, gas and water refills, and jump-starts.

What are the hours of operations?
State Farm Safety Patrol vehicles run 24/7 on the Turnpike in the Orlando and Miami, Ft. Lauderdale and West Palm Beach areas; 6 a.m. to 8 p.m., seven days a week from milepost 116 to 133; 8 a.m. to 10 p.m., seven days a week from milepost 133 to 249, and 6 a.m. to 8 p.m., seven days a week from milepost 272 to 308.

Can I call them if I need help when I am stranded?
During operating hours, the average arrival time for our State Farm Safety Patrol drivers is less than 30 minutes.  However, circumstances may dictate that the arrival time could be more than 30 minutes.  If you have a cell phone, you can dial *3-4-7 for assistance. If you are stranded on the highway, move your vehicle to a safe location, stay inside your vehicle and wait for help to arrive.


What areas are covered by the Safety Patrol?
State Farm Safety Patrol vehicles patrol the Mainline from the Golden Glades Toll Plaza to the intersection of Florida's Turnpike and I-75 in Wildwood, as well as the Sawgrass Expressway and the Homestead Extension.

I would like to become a Safety Patrol driver. Where can I pick up an application ?
Applications can be picked up at any of the Turnpike service plaza Shell gas stations.

Emergency Road Service: Dial *347 or use the Motorist Aid Call Boxes.

Contact Information
FLORIDA'S TURNPIKE
Project Manager: Jim Hilbert
Telephone: to (407) 264-3363

Contractor: Florida Turnpike Services, LLC
Contact: Herbie Bush, Safety Patrol Operations Manager
Telephone: (800) 927-7718

FLORIDA'S TURNPIKE SERVICE AREA

Florida's Turnpike (including the Homestead Extension) from Mile Post 0 to Mile Post 309 and the Sawgrass Expressway:

Hours of Operation:

Mainline

  • MP 0 – MP 116 (Miami to West Palm Beach) - 24/7
  • MP 116 – MP 249 (West Palm Beach to Kissimmee) – noon to 8 p.m., Sunday-Saturday
  • MP 249 - 272 (Orlando to Clermont) - 24/7
  • MP 272 – 308 (North of Orlando) - 6 a.m. to 8 p.m., Monday-Friday and noon to 8 p.m., Saturday-Sunday

Sawgrass Expressway: 6 a.m. to 8 p.m., Monday-Friday and noon to 8 p.m., Saturday-Sunday

SR 417, SR 429 and SR 528 (Beachline Expressway): 6 a.m. to 8 p.m., Sunday-Saturday

Veterans Expressway: 6 a.m. to 10 a.m. and 4 p.m. to 8 p.m., Monday-Friday

About State Farm Insurance
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We offer:

  • Competitive rates
  • 24-Hour Good Neighbor Service™
  • Discounts for auto insurance
  • Personalized service
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Visit us online at www.statefarm.com or call a local State Farm agent today!
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