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Traveler Information : Paying Tolls
Tips for paying toll
When approaching toll plazas along Florida's Turnpike, be alert for some congestion and be prepared to stop. Consider the following tips to ensure smooth travels along Florida's Turnpike:
- Never get out of your vehicle at any toll plaza.
- If you are in a SunPass-Only lane never stop. Vehicles behind you are not expecting a vehicle to stop in an automated lane.
- Blue highway signs, located about a quarter of a mile in advance of the plaza, list toll prices for two-axle (passenger) vehicles. Overhead signs above the lane show the amount and the fee also is posted electronically at the gate.
- Toll plazas along the Mainline feature at least one lane staffed by an attendant 24 hours per day. If you require change, receipts or even directions, look for an overhead green sign. If you have exact change, proceed toward the lanes featuring overhead blue signs.
- Most toll plazas on Florida's Turnpike contain special lanes marked SunPass Only. These lanes are reserved for vehicles equipped with SunPass, the state of Florida's method of electronic toll collection. SunPass Only lanes are identified by white and yellow signs in advance of, and eventually over the SunPass Only lanes. A motorist who enters a SunPass Only lane, without a SunPass, may be subject to a toll violation warning or a uniform traffic citation.
- If you feel you have passed through a SunPass Only lane by mistake, contact the SunPass operations center directly at 888-865-5352.
- If you are interested in becoming a SunPass customer please call 888-865-5352 or go to www.sunpass.com
- Not all exit and entrance ramp toll plazas are staffed, so motorists should be prepared to have exact change at these interchanges, especially after 7 p.m. or on weekends. Toll collection baskets do not make change and drivers should not attempt to insert paper currency in the machinery. Quarters are preferred, but coin baskets accept any combination of nickels, dimes and quarters. You may purchase a roll of quarters from an attendant at any toll plaza along the Mainline. SunPass equipment does not accept credit or debit cards and inserting them in the machine may result in the loss of or damage to the card.
- While the northern and southern sections of Florida's Turnpike employ the coin system of toll collection, the rural area in between uses the ticket system. Motorists traveling between Three Lakes in Osceola County and Lantana in Palm Beach County will receive an electronically-created toll card showing their point of origin and time they traveled through the lane. This card is not a SunPass and you shouldn't use it to travel through SunPass-only lanes, as you'll receive a violation notice. SunPass customers can proceed through the ticket plazas without stopping.
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