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Over the next two years, Florida's Turnpike will embark on an aggressive campaign to improve customer service by modifying and expanding our current SunPass system.
In fact, modifying and expanding may be an understatement. Florida's Turnpike is so committed to improving customer service that we will be adding more than 100 SunPass-only lanes at over 60 different toll plazas!
Our goal in this huge effort is simple: We want to increase the level of customer service for you, our valued customer. It is our sincere wish that by making these changes we will not only make your daily drive on Florida's Turnpike quicker and easier, we will also make it safer.
Until next time ... enjoy life in the SunPass lane!
Sincerely,
James L. Ely, DPA
Executive Director
Florida's Turnpike Enterprise
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