Frequently Asked Questions
In February 2011, Florida's Turnpike Enterprise (FTE) launched all-electronic, no-cash tolling--a safer, more efficient, seamless method of collecting tolls from customers--on the Turnpike in Miami-Dade County.
FTE has always been a leader in the worldwide toll industry, and new technologies now allow the agency to collect tolls electronically from both SunPass and non-SunPass customers while providing a safe, cost effective and efficient transportation system for residents, businesses and visitors.
How does TOLL-BY-PLATE work?
TOLL-BY-PLATE is available on the Turnpike from Milepost 53, west of Ft. Lauderdale, to south to Milepost 0 north of the Florida Keys, on the Sawgrass Expressway in western Broward County, and on the Veterans Expressway and I-4 Connector in Tampa. When a vehicle without SunPass travels on these Turnpike System roads, the tolling equipment takes a photo of the license plate and invoices the registered vehicle owner. If you are not a SunPass customer, you must use the cash lanes at all other Turnpike locations.
The Miami-Dade Expressway Authority has its own toll-by-plate program. For information, go to www.MDXway.com
Where on the Turnpike is TOLL-BY-PLATE available?
TOLL-BY-PLATE is available on the Turnpike in Miami-Dade County and on the Sawgrass Expressway in western Broward County. When a vehicle without SunPass travels on these Turnpike System roads, the tolling equipment takes a photo of the license plate and invoices the registered vehicle owner. If you are not a SunPass customer, you must use the cash lanes at all other Turnpike locations.
The Miami-Dade Expressway Authority has its own toll-by-plate program. For information, go to www.MDXway.com.
Is TOLL-BY-PLATE available on 95 Express in Miami-Dade County?
No. To travel on 95 Express, motorists must have a valid SunPass transponder or be a registered toll exempt customer. Go to http://www.95express.com
for more information.
What about vehicles with out-of-state license plates?
The TOLL-BY-PLATE program is available for customers with out-of-state license plates. You may call 1-888-TAG-TOLL (888-824-8655) between 7 a.m. and 7 p.m. Monday through Friday to register a prepaid TOLL-BY-PLATE account. Or just drive and you will receive an invoice in the mail.
What if I am driving a loaner or if someone uses my vehicle and goes through the toll?
The TOLL-BY-PLATE bill will be mailed to the registered owner of the vehicle. You should advise the owner that you drove on a toll road and that he/she will receive a bill in the mail. At the same time, you are responsible for the toll payment if someone uses your vehicle.
TOLL-BY-PLATE seems easy and convenient, so why should I get a SunPass?
Having a SunPass offers additional benefits. SunPass customers pay the lowest toll rates, with savings of 25 cents at each location compared to TOLL-BY-PLATE customers who also may be subject to administrative charges. SunPass can be used to pay tolls at nearly all toll roads and bridges throughout Florida, and to pay for parking at several major airports.
Do I need to have a credit card or debit card to use TOLL-BY-PLATE?
No, a card is not needed. Currently, customers may use cash to pay their TOLL-BY-PLATE invoices and FDOT toll documents at thousands of retail locations throughout Florida. Visit Touch-N-Buy
to find a location near you.
A SunPass Customer Service Center, where customers may also pay Turnpike TOLL-BY-PLATE invoices using cash, is open at Snapper Creek Service Plaza. It is located at the Turnpike’s Milepost 19 in Miami-Dade County, between the Kendall Drive (Exit 20) and Southwest 120th Street (Exit 19) interchanges. Other replenishment locations where cash is accepted are the SunPass Customer Service Center on Glades Road in Boca Raton; the Garcon Point Bridge in Milton; the Pinellas Bayway in St. Petersburg; and the Mid-Bay Bridge in Niceville.
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