Frequently Asked Questions

All-electronic, no-cash tolling is a set of technologies that allow for the payment of tolls electronically, using special equipment located over the traffic lanes. Simply put, it refers to a toll road without cash tollbooths, where traffic flows unimpeded at ramp or highway speeds. Tolls are collected through a SunPass transponder or through TOLL-BY-PLATE—a system that captures images of license plates and bills customers. All-electronic toll collection provides added convenience for drivers who no longer have to slow down or stop to pay a toll.

Since SunPass was launched in 1999, the Turnpike’s goal has been to eliminate cash toll collection on its roads because electronic tolling is the safest, most convenient and most efficient way to pay tolls. Today, 81 percent of all toll transactions on the entire Turnpike System of roads are done with SunPass, and the numbers keep growing. Now that the technology to collect all tolls electronically is here, FTE is moving forward to ensure that its customers receive the best value for their trip in the form of safety, service and convenience now and in the future.

• Safety–Eliminates a driver's need to make a decision at the toll collection point, thereby removing traffic conflicts between cash customers and SunPass customers.
• Convenience–No customer will need to slow down or stop to pay tolls, which will be collected electronically through SunPass pre-paid accounts or through Toll-by-Plate.
• Environment–Because no customers are slowing down and stopping to pay tolls, the amount of noise and auto emissions is reduced at the tolling locations, which results in less air pollution and less traffic noise for nearby residents. 
• Savings–It helps customers reduce fuel consumption by eliminating stop-and-go driving and saves money on gas. Cash and TOLL-BY-PLATE customers who sign up for SunPass will save money, on average 25 percent, by using SunPass to pay their tolls.

Four “barrier” plazas and 33 ramp toll plazas located on the Turnpike Extension, between Milepost 0 and Milepost 47 in Miami-Dade County were converted on February 19, 2011. All Turnpike toll plazas located on this segment transitioned to all-electronic toll collection simultaneously, removing cash collection from the system. Click here to view location map.

While the conversion to all-electronic tolling was implemented on February 19, construction work will continue through late 2011 as the tollbooths are removed. Florida’s Turnpike continues to make efforts to minimize construction impacts on the public. For the most part, you may encounter lane closures, ramp closures and detours at night and on weekends. Electronic signs will be placed on the road days in advance of any lane closures, to advise the public. You may also call 5-1-1 or visit www.fl511.com before traveling for real-time traffic information.

The next phase will convert all the Turnpike plazas located between the Golden Glades interchange in northern Miami-Dade and the Interstate 595 interchange in Broward County. Construction is scheduled to begin in 2012 and the conversion would take place in the summer of 2013. Eventually, all-electronic tolling will be extended to other segments of the Turnpike.

The Miami-Dade Expressway Authority (MDX), has eliminated cash toll collections on three of its expressways–State Road 924, State Road 874 and State Road 878. The Tampa-Hillsborough Expressway Authority (THEA) has eliminated cash toll collection on its Selmon Expressway.

For information and updates, you may:

• Check the current projects Web page.
• Contact Sonyha Rodriguez-Miller, Public Information Officer, at 954-934-1276, 1-800-749-PIKE (7453) or Sonyha.Rodriguez-Miller@dot.state.fl.us